Generators and their control systems are advancing rapidly, becoming increasingly complex with evolving software and sophisticated electronics. This constant evolution requires our engineers to stay ahead of the curve with regular factory training, ensuring they have the latest methodologies for fault-finding and system optimisation.
Rapid Response to Critical Failure
Earlier this week, one of our skilled engineers was called out to a fibre repeater site just outside Berlin in the early hours of the morning. The site faced a significant issue: a generator that had failed to start, putting the facility at risk of losing critical utility power.
Within just four hours, our engineer was on-site, equipped with the expertise and tools needed to diagnose the problem efficiently. Through in-depth fault-finding using the latest diagnostic techniques, the issue was traced to a defective PCB component. Fortunately, thanks to our strategic approach of maintaining a fully stocked van with essential components, the faulty board was replaced immediately.
With the new board installed, the generator was fully restored, ensuring the site was once again secure and operational. This seamless intervention highlights the importance of expertise, preparation, and advanced training when dealing with today’s power systems.
The Barbour Difference
To meet the demands of modern power systems, Barbour Consulting prioritises three key elements:
- Continuous Training: Our engineers undergo regular factory training to stay updated on the latest generator technology, software, and electronics.
- Strategic Stock Management: By maintaining an inventory of critical components in our fully equipped vans, we reduce downtime and ensure rapid solutions for our clients.
- Cutting-Edge Tools: Our teams utilise the most advanced diagnostic software and tools to identify and resolve issues efficiently.
Why It Matters
When power systems fail, the stakes are high. From safeguarding data centre operations to ensuring business continuity, our clients rely on us to provide swift, reliable, and effective solutions. By combining technical expertise, advanced technology, and meticulous preparation, Barbour Consulting consistently delivers the level of service our customers demand.
If your business needs a trusted partner for generator maintenance, diagnostics, or repairs, get in touch with Barbour Consulting today. We’re here to keep your power systems running smoothly, no matter the challenge.